Help Center

Open a product you like and follow the steps on its page to order and pay securely. Everything you buy shows up under Your orders.

Your payment goes through Paystack, so the card details you type never reach Yardii or the vendor. The order is recorded the moment it is paid, and a receipt lands in your email, so there is always a trail if something goes wrong later.

No. Yardii orders are paid in the app before delivery. That is what protects both sides: the vendor knows the money is real, and you have a recorded order to fall back on if anything goes wrong.

Add it under Account, Edit profile, Delivery address. It is shared with a vendor only when you order from them.

Every order comes with a 6 digit code. Give it to the vendor at handover, once the item is in your hands. The vendor enters it to close the order. Never read it out before you have the item: a vendor with your code can mark the order delivered.

Message the vendor from Your orders first. If it is not sorted out, reach us using Contact us and we will step in.

Enter the 6 digit code we sent you on the verify screen. If it expired, tap resend and a fresh one arrives. You can also find the prompt on your Account page.

Open Account, Edit profile to change your name, phone, campus or delivery address.

Tap Become a vendor to set up your shop and list your first product.

Every sale settles straight to the bank account you connected, normally within one full business day. Yardii keeps a 5 percent platform fee, so you receive 95 percent of every order, and nothing is ever held back.